FAQs
Following Paws is a pet care service located in Bloomington/Normal, Illinois. Following Paws is a member of PSI, insured, educated, and ready to provide the best care possible. To provide accountability for clients, Following Paws is powered by PetPocketBook. Clients can request appointments, see recent invoices, get updates on their pets, download visit photos, and more.
Insurance:
Insured by PCI
Certification Number:
PCI62312
Service Hours:
Monday-Friday
4pm-10pm
Saturday-Sunday
6am-11pm
Before/After Service Hours (+$5/service):
Monday-Sunday
6am to 8am
9pm to 11pm
Following Paws services Bloomington and Normal, Illinois.
There is a $.50/mile travel fee for surrounding areas.
(Please inquire to confirm if you are in the service are or not.)
Emergency/Veterinary Protocol & Release can be found in your PPB Documents section.
Medications:
Yes, Following Paws can dispense medications (NO IV), as needed.
Vaccinations:
All dogs must be up to date on all vaccinations such as Rabies, DPP, and Bordetella (proof required).
All cats must be up to date on Rabies, FVRCP, and FeLV vaccines (proof required).
100% of the scheduled visits cancelled with less than 48 hours' notice prior.
Clients returning home early, prior to booked service scheduled ending or clients departing later than the booked services are set to begin will be required to pay for the entire reservation in full as Following Paws is booked according to their availability at the time services are agreed upon.
No, it is not required but highly recommended. Collars and tags can be removed or come off, a microchip is an engraved form of identification.
You should have your friend fill out the contact form. They will receive an invitation to join PPB, sign contracts, and agree to our policies.
Yes. Holidays are subject to a $15 fee per service completed. Please view the prices page for Holiday dates and prices. No additional pet fees*